“We Must Ensure Tariff Adjustments Translate To Better Services For Consumers” – FCCPC

• FCCPC is committed to monitoring the impact of the new telecommunications tariff adjustment.

•  The commission is working with the NCC to address consumer concerns and ensure compliance with regulatory standards.

• The FCCPC has urged telecom operators to prioritize improvements in network reliability.

The Federal Competition and Consumer Protection Commission (FCCPC) has reiterated its commitment to effective monitoring of the impact of the new telecommunications tariff adjustment.

The commission is working with the Nigerian Communications Commission (NCC) to address concerns raised by consumers during the transition period and beyond.

According to Mr. Ondaje Ijagwu, the Director, Corporate Affairs of FCCPC, “it is crucial that tariff adjustments directly translate into demonstrable and tangible service enhancements for consumers.”

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He emphasized that consumers’ interest is paramount and urged telecom operators to prioritize visible and measurable improvements in network reliability, speed, accessibility, and customer service as part of any tariff adjustment.

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Ijagwu commended the NCC for adopting a deliberate and measured approach by rationalizing the tariff adjustment and linking it to commensurate improvements in service quality.

“The NCC’s approval of a 50 per cent adjustment, which is lower than the over 100 per cent increase initially proposed by operators, demonstrates a thoughtful effort to balance industry sustainability with consumer protection,” he said.

The FCCPC also praised the NCC’s directive to operators to ensure that tariffs are clear, straightforward, and free of hidden charges or complexities.

“Operators are now required to disclose all key details upfront, including the cost, validity period, and the specific inclusions of a plan.

“Consumers can also expect a mandatory disclosure table from their service providers, enabling them to make informed decisions without worrying about unexpected charges or surprises,” Ijagwu added.

The Memorandum of Understanding (MoU) signed between the FCCPC and NCC is expected to provide a unified framework to oversee the implementation of the tariff adjustment in a manner that meets the needs of consumers.

Tariffs hike must be free of unexpected charges – FCCPC tells telcos

Ijagwu encouraged consumers to report any unfair practices or concerns through the commission’s official channels to ensure effective resolution.

EFCC Docks Ex-AMCON MD, 4 Others Over N76bn, $31.5m Fraud

The Economic and Financial Crimes Commission (EFCC) on Monday arraigned a former Managing Director of Assets Management Corporation of Nigeria (AMCON), Ahmed Kuru, and four others for allegedly defrauding Arik Airline N76 billion and $31.5 million.

According to the EFCC Head, Media & Publicity, Dele Oyewale, the defendants were arraigned before Justice Mojisola Dada of the Special Offences Court sitting in Ikeja, Lagos on a six-count charge bordering on theft, abuse of office, and stealing by dishonestly taking the property of another.